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Voucher Rules

ELECTRONIC GIFT VOUCHERS:

  • We send within 1 day to e-mail. mailbox - 0.00 EUR

  • Can be printed

  • Coupons are sent in two styles, A4 in regular design and original design in A4, which can be folded into a small gift after printing.

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PHYSICAL GIFT VOUCHERS:

  • We send within 1-2 days to the nearest post office according to the address you specified - EUR 5.00

  • Coupons are sent folded into a small gift - can be given immediately

RETURN OF COUPONS

The coupon can be returned within 14 (fourteen) calendar days from the day of its purchase. You need to submit a free form request for a refund, e-mail. by postjaukuku.studija@gmail.com, indicate the reason for the return, the voucher number and the unique code. The money is returned to the payer's account. The money is returned within 5 (five) working days from the date of submission of the request. The refund is the amount paid for the coupon (if the coupon was sent by mail, the amount of shipping costs is not refunded).

REPLACEMENT OF COUPONS

The purchased gift voucher can be exchanged for another voucher during the entire period of its validity until it has been registered at the intended place of performance of the service. To change the coupon, you need an e-mail. by postjaukuku.studija@gmail.com submit a free-form request for coupon replacement, indicate the number and unique code of the existing coupon, and indicate exactly what other coupon you want to replace it with. When exchanging a coupon for a cheaper coupon, the money difference is not refunded. When exchanging a coupon for a more expensive coupon, the difference between them is paid. We will send a new  coupon to the specified e-mail within 1-2 working days. postal address. The validity of the new voucher will be the same as that of the previous voucher holder.

VALIDITY OF COUPONS

Coupons are valid for 12 months. from the day of their purchase, the validity period of the coupons is not extended

TERMS OF IMPLEMENTATION OF THE COUPON SERVICE

The seller of coupons assures that after registering with the specified service provider with the coupon, it will be possible to receive the service provided for in the coupon (within 12 months from the purchase of the coupon). The service provider and coupon distributor do not give the coupon holder priority or additional conditions for ordering the service. The holder of the coupon must rate the place himself when registering the service employment and register in sufficient time before the service is provided to him for 12 months. on the run Service providers have the right to charge additional payment for services provided with coupons on public holidays. After registration with the service provider, the coupon holder is responsible for the quality of the service, its execution, change or cancellation of the reserved date, and the specific service provider and all changes are carried out in accordance with its rules.

CONTACT US

If you have any questions about the information provided in these rules, please contact us in any way convenient for you:

By phone: +370 68289800

email by mail: jaukuku.studija@gmail.com

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